Privacy Policy

1. Who We Are

Vientra is a specialist international marketing and growth consultancy. Our website is located at www.vientra.net. You can contact us at contact@vientra.net.

Vientra is the data controller for personal data collected through this website and our services.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, company name, and job title — provided when you complete our contact form or otherwise get in touch with us.
• Usage data: information about how you interact with our website, including pages visited, time spent, referring URLs, and device and browser type — collected via analytics tools.
• Communications data: the content of emails, enquiries, or other communications you send to us.
• Marketing preferences: your preferences regarding receiving marketing communications from us.

We do not knowingly collect personal data from individuals under the age of 16.

3. How We Use Your Data

We use personal data for the following purposes:

• Responding to enquiries and requests submitted via our contact form
• Providing our consulting and marketing services to clients
• Sending marketing communications where you have given consent or where we have a legitimate interest
• Analysing website usage to improve our site and services
• Complying with legal obligations
• Protecting our legitimate business interests

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Legitimate interests: responding to business enquiries, improving our services, and marketing to prospective clients in a B2B context where the processing is proportionate and does not override your interests.
• Consent: where you have given us explicit consent to send marketing communications or to process specific data.
• Contract performance: where processing is necessary to deliver services to a client.
• Legal obligation: where we are required to process data by applicable law.

5. Third Parties

We may share personal data with:

• Service providers: trusted third-party suppliers who assist us in operating our website and delivering our services, including email platforms, analytics providers, and CRM tools. These parties process data only on our instructions.
• Professional advisers: lawyers, accountants, and insurers where necessary for business operations.
• Regulators and authorities: where required by law.

We do not sell personal data to third parties for their own marketing purposes.

6. International Data Transfers

As an international consultancy operating across 25+ markets, we may transfer personal data outside the European Economic Area (EEA). Where we do so, we ensure appropriate safeguards are in place — including Standard Contractual Clauses approved by the European Commission, or transfers to countries recognised as providing adequate protection.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal obligations. Enquiry data is typically retained for up to three years. Client data is retained for the duration of the engagement and for a reasonable period thereafter. You may request deletion of your data at any time (see Your Rights below).

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your data in certain circumstances.
• Right to restrict processing: to request that we limit how we use your data.
• Right to data portability: to receive your data in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@vientra.net. We will respond within 30 days.

9. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and to understand how visitors use our site. We use:

• Essential cookies: necessary for the website to function correctly.
• Analytics cookies: to collect aggregate data on website usage via tools such as Google Analytics.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal data, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with your relevant data protection authority.

This Privacy Policy may be updated from time to time. The date of the most recent revision appears at the top of this page.